Project 4: Prototyping & Evaluation

Prototyping and Evaluation

Introduction

The proposed application is named "Jom Pergi! (JOGI)" - a public transport-integrated e-hailing app. The motto is 'Joyful Operation, Great Infrastructure'. It is an improved all-encompassing e-hailing app that integrates the existing public transport infrastructure with improved usability in regards to costs, transport options, pinpointing, and navigation. The app is also available in multiple languages for international users. The solution achieves SDGs 8 (Decent work and Economic Growth), 9 (Industry, Innovation, and Infrastructure), and 11 (Sustainable Cities and Communities).

The three tasks evaluated were Task 1: Book an E-hailing service, Task 2: Check Traffic Situation, and Task 3: Using the cashless payment options. The evaluation was done on three types of users, User 1: , User 2: University Student, and User 3: Person unfit to drive (colour-blinded).

Testing for User 1 was handled by member Nicholas Cho Jian Hong,

Testing for User 2 was handled by member Tan Boon Huie,

Testing for User 3 was handled by member Chee Wei Jie.

Screenshots of the Prototype





Briefing notes – prepared by member Khor Yong Hao


Testing with users

Task 1: Book an E-hailing service

User 1 testing task number 1

User 2 testing task number 1

User 3 testing task number 1

Task 2: Check Traffic Situation

User 1 testing task number 2

User 2 testing task number 2

User 3 testing task number 2

Task 3: Using the cashless payment options. 

User 1 testing task number 3

User 2 testing task number 3

User 3 testing task number 3

Findings

Observations – prepared by members Nicholas Cho Jian Hong, Chee Wei Jie, and Tan Boon Huie

User 1 (Traveller) Observations

User 2 (University Student) Observations

User 3 (Person Unfit to Drive (colour-blind)) Observations

Findings – prepared by member Khor Yong Hao

Usability problems Task 1

Usability problems Task 2

Usability problems Task 3

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